opens in new tab or window

Christmas and New Year arrangements

Council offices will close on Tuesday 24 December 2024 at 12:00 pm for the Christmas New Year period, re-opening on Thursday 2 January 2025 at 8:30 am.

Click here for landfill, waste collection and other service updates.

Welcome to Corangamite Shire

Please note this site may contain images, voices and mentions of people who have passed.

Close this announcement
Skip to main content
Corangamite Shire Council - Logo
Corangamite Shire Council - Home - Logo
  • Home page
  • Council
    • About Corangamite Shire
      • Towns
      • History
      • Shire Map
    • Inside Council
      • Meet the Councillors
      • Council Meetings
      • Advocacy priorities 2024-2025
      • Management Team
      • Community Asset Committees
      • Citizenship
      • Council Elections
      • Governance
    • News and Media
      • Latest News
      • Corangamite News
      • Corangamite e-news
      • Social Media
      • Community Newsletters
    • Public Notices
    • Your Say
      • Curdies Catchment Flood Study
      • Draft Budget 2025-2026
      • Planning Scheme Amendment C65 - Camperdown Production Precinct
    • Publications
      • Council Plan
      • Annual Report
      • Budget
      • Policies
      • Plans & Strategies
      • Council Conduct, Charters & Customer Service
      • Community Satisfaction Survey
      • Corangamite Shire Calendar
    • Making a payment
    • Tenders
    • Online Contractor Safety Inductions
    • Working for Council
      • Come and join the team
      • How to apply
      • Why work at Corangamite Shire?
      • Early Years - Application Information
    • Permits and Forms
      • Animals and Livestock
      • Business
      • Burning Off
      • Building
      • Children Services
      • Community Relations
      • Disability Parking
      • Fencing Request for Owner Details
      • Filming within the Shire
      • Finance
      • Freedom of Information
      • Grants and Funding
      • Kindergarten
      • Planning
      • Road Related Permits
      • Venue Hire
      • Update Your Details
      • Wastewater System Application
  • Property
    • Rates
      • About your rates
      • Paying your rates
      • Rates Pensioner Rebate
      • Property Valuations
      • Fire Services Property Levy
      • Land Tax and Vacant Residential Land Tax
    • Planning
      • Statutory Planning
      • Strategic Planning
      • Princetown Eco-Tourism Facility
      • Port Campbell Town Centre Project
    • Building
      • Do I need a building permit?
      • Common building questions
      • Apply for a building permit
      • Building advice
      • Owner builder advice
      • Swimming Pool and Spa Regulations
      • Building forms and resources
      • Contact a Building Officer
      • Request copies of building permit documents and plans
    • Roads and Infrastructure
      • Roads
      • Drains and stormwater
      • Footpaths, kerb and channel
      • Special Charge Scheme
      • Street lighting
      • Roadsides, nature strips and open spaces
      • Trees and vegetation
      • Permits
    • Emergency
      • Fire ready
      • Community Based Emergency Management Plans
      • The First 72 Hours
      • Skipton flood 2022
      • Skipton Flood Guide
      • Support for flood-affected farmers
      • Burning off and fire restrictions
      • Bushfire Places of Last Resort
      • Prepare for an emergency
      • Recovering from an emergency
      • Our role in an emergency
      • Emergency Plans and Strategies
      • Foot and Mouth Disease
      • South West Complex Fire March 2018
    • Local Laws
    • Pets, Animals & Livestock
      • Pet registration
      • Livestock
      • Injured or dead animals
      • Frequently asked questions
      • Bees and wasps
      • Cat Desexing Voucher
    • Rubbish and Recycling
      • Glass Recycling
      • Kerbside collection services
      • Landfill and transfer stations and recycling services
      • Waste disposal fees and charges
      • E-Waste
      • Waste Wise Event Trailer
      • Where can I dispose of...
      • Container Deposit Scheme
      • Corangamite Binfo
    • Food, Health and Accommodation
      • Food Premises
      • Personal Care Industry
      • Prescribed Accommodation
      • Caravan Parks
    • Wastewater systems
      • Septic systems
      • Wastewater treatment plants
      • Frequently asked questions
    • Environment
      • Sustainability
      • Environmental Groups
      • Weed management
      • Environmental places of interest
      • Native vegetation
      • Feral and pest animals
  • Community
    • Welcome to New Residents
      • Great South Coast Designated Area Migration Agreement
    • Ageing and Inclusion
      • Accessible beaches
      • Community transport
      • Disability access
      • Public transport
      • Social support
    • Youth
      • Youth Events
      • Perform on our FReeZA stage!
      • Training Opportunities
      • Corangamite Youth Leadership Summit
      • Youth Directory
      • SYNC Youth Strategy
    • Family & Children Services
      • Enrolment and General Information
      • Maternal & Child Health
      • Playgroups
      • Child Care Services
      • Kindergartens
      • Achievement Program
      • Smiles 4 Miles
      • Dads Matter Corangamite
    • Community Planning
      • Camperdown
      • Cobden
      • Darlington
      • Derrinallum
      • Lismore
      • Noorat
      • Port Campbell
      • Princetown
      • Simpson
      • Skipton
      • Terang
      • Timboon
    • Public Health and Wellbeing
      • Food Safety
      • Health and Wellbeing
      • Heatwave
      • Immunisation
      • Infectious disease control
      • Syringe Disposal Service
      • Tobacco
      • Water Quality
    • Arts and Culture
      • Public Art Policy
      • Public Art
      • Mobile Cinema
      • Light Up Camperdown Project
    • Grants and funding
      • Ready Now Grants Program NOW OPEN
      • Domestic Wastewater System Contribution Program NOW OPEN
      • Facility Design Grants Program | 2024-25 now closed
      • Other Grant Opportunities
      • Council Enabling Grant | 2024-25 funding round closed
      • Events & Festivals Grant Program | 2024-25 funding round closed
      • Community Grants Program | 2024-25 funding round closed
      • Facility Grants Program | 2024-25 funding round closed
      • Environment Support Grants Program | 2024-25 funding round closed
      • Berrybank Wind Farm Leverage Grant Program | now closed
      • Berrybank Wind Farm Project Grants | 2024-25 funding round closed
    • Grow and live in Corangamite
    • Community Directory
      • Community Directory submission
    • Community Flagpole
    • Volunteering
      • Volunteer Profiles
      • Volunteer Directory
    • Grow and Prosper
    • First Nations Reconciliation
    • The Place to Grow
  • Places and Events
    • Events and Festivals
      • Planning an Event
      • Corangamite Shire Community Awards
      • Events Calendar
      • Graze The Day
    • Parks, sport & recreation
    • Explore our region
      • StoryTowns Podcast
    • Recreation programs
      • Young Active Kids (YAK)
      • Club Resources
    • Swimming Pools
      • 2024-2025 Pool Season Opening Dates
    • Libraries
      • Corangamite Moyne Library Service website
    • Venues for hire
      • Venue Hire Request Form
    • Filming and Photography in the Shire
    • Cobden Airstrip
    • Camperdown Saleyards
  • Business
    • Opening or Changing a Business
      • Self Assessment Tool
    • Business Assistance Scheme
      • Business Facade Improvement
      • Creative Industries and Placemaking
      • Community Enterprise
      • Fees and Enabling Infrastructure
    • Business Programs and Workshops
    • Resources
    • Economic Development & Investment
  • Contact Us
    • Customer Request
    • Update my details
    • Make a complaint
    • Internal review
    • Feedback
    • Customer Service
      • VicRoads Agency
      • Events Stall
You Are Here : Home page / Council/ Publications / Council Conduct, Charters & Customer Service
 

In This Section

  • About Corangamite Shire
  • Inside Council
  • News and Media
  • Public Notices
  • Your Say
  • Publications
    • Council Plan
    • Annual Report
    • Budget
    • Policies
    • Plans & Strategies
    • Council Conduct, Charters & Customer Service
    • Community Satisfaction Survey
    • Corangamite Shire Calendar
  • Making a payment
  • Tenders
  • Online Contractor Safety Inductions
  • Working for Council
  • Permits and Forms

Council Conduct, Charters & Customer Service

Council

Audit and Risk Committee Charter(PDF, 2MB)

Councillor Code of Conduct(PDF, 70KB)

 

Customer Service

Customer Service Charter(PDF, 629KB)

Share
  • Facebook
  • X
  • Email
  • Print
Back to top

Quick Links

  • Employment Opportunities
  • Upcoming Events
  • Grants & Funding
  • Corangamite Moyne Library Service
  • Pets & animals
  • Rates
  • Rubbish & Recycling

Contact Us

Corangamite Shire
181 Manifold Street
Camperdown, Victoria, 3260

View on Map

Telephone : (03) 5593 7100
Email : shire@corangamite.vic.gov.au

Share & Connect

  • Like us on facebook
  • Follow us on twitter
  • Instagram
  • Watch our YouTube Channel
  • Follow us on TikTok

Corangamite Shire Council acknowledges and pays our respects to the Eastern Maar and Wadawurrung peoples, as the Traditional Owners of the Lands that we work, live and play. We also acknowledge their Elders, past and present, and recognise their ongoing cultural, spiritual and educational practices.

 

Please note this site may contain images, voices and mentions of people who have passed.

Disclaimer & Copyright | Privacy Statement | Sitemap | Acknowledgment to the Traditional Owners | A - Z Index | Child Safe Statement
© 2024 Corangamite Shire Council | Powered by Granicus